Our Story

Founded in 2022, Hummingbird Communication was created with one mission in mind: to combine market intelligence and human connection in a way that builds trust, enables innovation, and delivers lasting value.

Starting in Kosovo, we’ve now built a multicultural, multi-location team of researchers, agents, analysts, and communication experts who work as one cohesive unit toward your success.

Our Mission and Vision

Mission: To deliver world-class market research and multilingual support services that help clients make informed decisions, grow confidently, and connect with people meaningfully.

Vision: To be the go-to partner in Europe for organizations that demand excellence in research, communication, and customer experience-by being fast, precise, and adaptable.

Our Core Values

- Integrity in every interaction

- Excellence in execution

- Partnership before profit

- Innovation with purpose

- Transparency as a standard

Our Team

We are a diverse group of linguists, data scientists, contact center veterans, and market research professionals who bring curiosity, rigor, and empathy to every project.

Our leadership focuses on empowerment and accountability while our agents deliver engagement with heart and intelligence.